// CUSTOMER CASE · MAN TRUCK & BUS
Why MAN Belgium
chose Ishtar.Portal
for their extranet.
Find out what tipped the balance for MAN Truck & Bus when choosing Ishtar365 as their extranet partner — and how they went live within two days for 22 independent dealers.
// WHO IS MAN?
A leading player in transport and logistics.
MAN Truck & Bus NV (Belgium) is a leading player in the transport and logistics sector and is part of the international MAN Truck & Bus Group. With a wide network of dealers and service points across the country, the company focuses on innovative and sustainable mobility solutions for trucks and commercial vehicles.
Efficient communication and collaboration based on the most up-to-date product information and technical documentation is crucial to serve MAN’s customers as best as possible. This particularly applies to the staff of the 29 MAN dealers in Belgium, who need to have the same information available as the internal MAN Belgium team.
// THE CHALLENGE
How do you give 22 external dealers access without opening up your internal SharePoint?
At MAN, the team has worked for years with a SharePoint solution for internal document management and collaboration between staff at headquarters and the 7 own branches. When they wanted to give their 22 independent dealers (private capital) access to essential information and documents too, they ran into several challenges.
MAN Truck & Bus SE’s internal IT policy does not allow external stakeholders to be given direct access to the internal SharePoint environment.
The implementation went particularly smoothly and was completed within two days.
// THE SOLUTION
An extranet, set up in 2 days.
Based on earlier good experiences with the SharePoint services from the Ishtar365 team and after a convincing demo of Ishtar.Portal, MAN Belgium decided to select this off-the-shelf SaaS solution for collaboration with its independent dealers.
“In this short time, not only was the portal fully set up and configured by the Ishtar365 team, but I also received extensive training to manage and maintain the portal myself,” Louis Ballaux testifies.
“Thanks to the user-friendly configuration options, I was able to get to work without any technical knowledge adjusting settings, managing users and organising the various libraries. As a result we were operational in no time and our dealers can now use the portal very efficiently from now on.”
Using and managing the portal is a no-brainer. Thanks to the no-code principle across the entire platform.
"We can easily adjust settings ourselves, add new users, and manage rights and content without depending on IT or external partners."
// KEY BENEFITS FOR MAN
What does MAN concretely get out of it?
Simplicity of access
One simple email login that takes you straight to a portal. Find the documents you need immediately via metadata — exactly what dealers need.
Metadata-driven search
Thanks to metadata on every document, looking up information is extremely simple and fast. Dealers immediately find what they're looking for without prior explanation.
Speed of implementation
Two days from first demo to a fully live portal. No months-long consultancy track — just a lead time you don't need to budget for.
Your own extranet, ready in days.
Give partners, dealers or customers structured access to exactly the right documents — without breaching your internal IT policy, without consultants, without waiting.
// MORE SUCCESS STORIES
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