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Sector page  ·  Real Estate & Property Development

// SECTOR · REAL ESTATE & PROPERTY DEVELOPMENT

Document management for real estate :
The right document.
To the right person.
In the right phase.

A real estate project goes through six phases — from prospecting to management. At each phase, documents emerge that are crucial for some stakeholders and completely irrelevant or even confidential for others. Ishtar365 ensures everyone sees exactly what they need. Nothing more, nothing less.

6
project phases
stakeholders
0
data leaks
Project · PR-2026-014
Residentie De Linde · 28 apartments
Phase 4 · Development
Contractor agreement
signed · 14 Mar 2026
Live
Asbestos inventory
Awaiting consultancy report
Live
Site report week 14
foundations · 12 photo attachments
Live
— What sales don't see —
Acquisition dossier & deed
Investor + CFO
Hidden
Contractor variations
Project manager + Finance
Hidden
6 phases
each with its own access
// AI · DOCUMENT INTELLIGENCE

One certificate in. Metadata out. Automatically tagged.

EPC, asbestos inventory, electrical inspection, fire insurance, BREEAM — every certificate has an expiry date, an expert and a validity period. Until today that means manually opening, reading, retyping, scheduling.

In Ishtar365 the AI does that for you. Try one of our examples on the right — you see the document and the extracted metadata, real-time.

What the AI extracts

  • Address & building · linked to the right project
  • Expiry date · automatic reminder 6 / 3 / 1 month in advance
  • Certificate type · EPC, asbestos, inspection, fire insurance, BREEAM …
  • Recognized expert · name, certification number, body
  • Result & score · label, conformity, risk level
  • Access rule · automatically applied based on phase & type

No manual work. No forgotten expiry dates. No more certificates ending up in the wrong folder.

Classify my documents →
TRY IT YOURSELF

AI Certificate Analyzer

Want to see your own certificates analyzed?
Book a 20-min live demo — we'll analyze your documents in real-time.
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— OR TRY AN EXAMPLE DIRECTLY —
Click an example
to see a document.
The AI starts as soon as you pick an example.
// What happens at every real estate company

Documents that no one should have seen — and yet ended up on someone's desk.

Sales
"I was accidentally forwarded the e-mail exchange with the contractor about variations. Very awkward, because that same week I had to explain to my clients why delivery was delayed."
Sales · property developer
Contractor
"The contractor was given access to a SharePoint folder that also accidentally contained the bank credit agreement. Lucky for us, he's a person of integrity."
CFO · property developer
Investor
"Our investor asked why he was only seeing the asbestos inventory now. I didn't even know he could see it — those folders have been around for years."
Project manager · developer

One project. Dozens of documents. Dozens of stakeholders.
Access by phase cannot be allowed to go wrong.

// THE SIX PHASES

Each phase. Its own documents. Its own access rules.

A real estate project goes through six recognisable phases. Each phase produces different documents and involves different stakeholders. Ishtar365 makes this natively enforceable.

1
Phase 1
Prospecting
Potential plots or buildings in sight. First exploration, visits, rough feasibility.
Documents
Prospecting note Site photos Initial valuation
Acquisition · strictly internal
2
Phase 2
Investigation
In-depth study: soil, asbestos, planning permission, zoning plans, legal status.
Documents
Soil certificate Planning info Water test Easements
+ Consultancy
3
Phase 3
Acquisition
Negotiation, preliminary agreement, deed, financing, mortgage registration.
Documents
Pre-contract Deed Credit Mortgage
+ Notary, Bank, CFO
4
Phase 4
Development
Plans, permits, contractor agreements, construction, variations, as-built.
Documents
Env. permit EPB Contractor agreement As-built Variations
+ Architect, Contractor
sales: no
5
Phase 5
Sales
Commercialisation to buyers: brochures, unit plans, sales agreement.
Documents
Unit sales plan EPC Sales deed Brochure
+ Sales, Buyer
no site docs
6
Phase 6
Management & Handover
Provisional and final handover, warranties, building manager, ongoing maintenance.
Documents
Handover Inspections Warranties Maintenance
+ Building manager, Owners

// THE COSTLY DETAIL

Sales never need to see the variations.

Access by phase isn’t a luxury — it’s a commercial and legal necessity. What belongs to Development doesn’t belong with Sales. What the bank knows isn’t for the contractor.

// METADATA RIGHTS AT DOCUMENT LEVEL

Access follows the document. Not the folder it happens to be in.

Because documents in Ishtar365 are tagged with phase, type and stakeholder, access is predictable. A new document in phase 4? Sales don’t see it, even if they have access to the project.

  • Access linked to metadata, not folders
  • One more document = no extra permissions work
  • Stakeholder leaves the project? Access closes automatically
  • New phase? Documents are released to those who need them
  • Full audit trail per document, per user, per phase
What we prevent
Documents that shouldn't have ended up with that person.
  • Sales · sees the margins on the variations the contractor charges
  • Contractor · accidentally receives the credit dossier as an attachment
  • Architect · sees what the investor paid for the plot
  • Buyer · finds a site report mentioning asbestos in the shared folder
  • External consultant · retains access to all dossiers after their assignment

// DOCUMENT TYPES WE KNOW

A real estate dossier contains hundreds of document types. We've already classified them.

Based on our Real Estate Documentation webinar and our work with clients, we have a complete metadata taxonomy ready. Plug-and-play, or fully configurable for your organisation.

PROSPECTING & INVESTIGATION

Exploration & due diligence

Pre-acquisition · strictly internal

Initial valuations, soil certificates, planning information, water assessment, easements.

Soil certificateSoil surveyRUP / BPAWater testActa MapsEasements
ACQUISITION & FINANCING

Acquisition dossier & credit

Notary · Bank · CFO

Pre-contract, deed, credit agreement, mortgage, valuation reports — legally tight.

Pre-contractDeedCredit agreementMortgageValuation report
PLANS & STUDIES

Architect & consultancy

Architect · Consultancy

Architect plans, EPB studies, cadastral plans, surveyor, approved plans vs application.

Architect planCadastreSurveyorEPBApproved plans
PERMITS

Environmental permit

Municipality · Architect

Applications, regularisation, environmental permit, programme of measures, completeness declaration.

Permit applicationRegularisationEnv. permitCompl. declaration
CONSTRUCTION & EXECUTION

Site & contractor

Contractor · Site manager · not for sales

Contractor agreement, asbestos, demolition, earthworks, fire services, utilities, site photos, variations.

Contractor agreementAsbestos + DemolitionEarthworksFire servicesSite photosVariationsWorks declaration
SALES & HANDOVER

Handover, EPC & management

Sales · Buyer · Building manager

Provisional and final handover, EPC, as-built, inspections, warranties, fire policy, BREEAM/ESG.

HandoverAs-builtEPCInspectionFire policyBREEAM/ESG

// HOW IT WORKS

Tag once. Access follows automatically.

"The PDF uploaded by a contractor belongs to Development of project De Linde, phase 4. Not to sales, not to the bank, not to external consultants."

  • On upload: tag phase, type, project, stakeholders
  • Access rule = combination of metadata, not a folder
  • A document tagged correctly once → findable and properly secured
  • Expiry dates for inspections, certificates, warranties with alerts
  • Full audit trail: who saw what, when, in which phase
Example
Contractor variations quote week 14.pdf
2.4 MB · Uploaded by project manager · 14 Mar 2026
Project
PR-2026-014 · Residentie De Linde
Phase
4 · Development
Type
Variations
Access
Project manager, Contractor, Finance
Hidden from
Sales, Architect, External consultants
Approval
Awaiting CFO
// Real estate clients about Ishtar365

For the first time, we have one working environment per project where every party — from notary to contractor to building manager — sees exactly the right information at the right moment. No more WeTransfer jungle.

PV
Peter V.
// Ready to go ?

Bring your projects to life the structure that they deserve.

A sector-specific consultation is free of charge. We’ll show you how Ishtar365 brings together your documents, project phases and stakeholders, tailored to your projects.

// CUSTOMERS ON THEIR AUTOMATION

They are already automating.

Louis Ballaux Product Coordinator of MAN Belgium

The implementation went very smoothly and was completed within two days. Using and managing the portal is a piece of cake, thanks to the no-code approach.

Cunina
Sophie Vangheel Stichter & Algemeen Directeur van Cunina

We pride ourselves on our low administrative costs. By switching to digital and more efficient working methods, we can achieve even more with the resources we are given. Every euro we save on administration is an extra euro for education.

Emmanuel Van der Perre General Manager van Invinity

Our staff can now access their documentation from anywhere at any time, which makes things very easy for our sales representatives out in the field.

Steffy De Meulemeester HR Manager bij Spuntini

Ishtar365 provides us with the structure we needed to really make the most of our HR data. No more disparate tools, but a single flexible platform that adapts to our needs, our people and our business.

Frequently asked questions about real estate document management

How does Ishtar365 handle access by stakeholder in a real estate project?

Documents are tagged with metadata: phase, type, project and stakeholder. The access rule is a combination of that metadata — not the folder a document happens to sit in. A new document in phase 4 is automatically invisible to sales, even if they have project access.

Which real estate documents can the AI tag automatically?

EPC, asbestos inventory, electrical inspection, fire insurance, BREEAM and similar certificates. The AI extracts address, expiry date, expert, certification number and compliance score, then links the document to the right project and phase.

What happens when an external stakeholder leaves the project?

Because access is tied to metadata and not to folders, access closes automatically as soon as the stakeholder is removed from the project or phase. No manual cleanup of rights, no forgotten consultants with lifetime access.

Does Ishtar365 work for both development and management?

Yes. The six phases — prospecting, study, acquisition, development, sales, management & handover — cover the entire lifecycle. Documents remain available to the syndic and owners after handover, while construction files are closed off for new stakeholders.

Do I get an audit trail of who saw what?

Yes. Every document has a full audit trail by user, by phase and by action: viewed, downloaded, modified. Essential for due diligence, legal disputes and compliance audits.

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